Privacy Policy

Introduction

Doma Softwares ("we", "us", or "our") is a Nairobi-based software development and IT support company. This policy explains how we handle personal information collected through our public website, contact form, newsletter form, and job application form.

Information We Collect

We only collect information that you actively submit to us:

• Names, email addresses, phone numbers, and company names
• Project details you provide in enquiries
• Newsletter subscription email addresses
• Job application details and links submitted by applicants
• Any follow-up information you send to us by email

How We Use Your Information

We use collected information to:

• Respond to your enquiries and assess project fit
• Send the email confirmations requested by this website
• Review job applications and communicate with applicants
• Send newsletter welcome emails and related follow-up where requested
• Maintain business records required for service delivery or legal compliance

Legal Basis and Consent

Where required under the Kenya Data Protection Act, 2019, we rely on your consent, pre-contract communication, legitimate business interest, or legal obligation to process your personal data. When you tick consent boxes on our forms, you are authorizing us to contact you about the request you submitted.

Data Sharing & Third Parties

We do not sell personal information. We may share limited data with:

• Email infrastructure providers: only as required to send the emails you trigger through this website
• Professional advisers or contractors: where needed to review a project or application responsibly
• Authorities or regulators: when required by Kenyan law or a lawful order

Data Security

We use reasonable technical and organizational measures to protect data submitted through this website, including secure transport, restricted access, and controlled handling of enquiry emails.

• HTTPS/TLS where supported by the hosting environment
• Controlled access to business email accounts
• Operational care when handling application and enquiry details

No internet transmission is completely risk-free, so we cannot guarantee absolute security in every circumstance.

Cookies and Tracking

This website is intended to operate without analytics, advertising trackers, or non-essential marketing cookies during this frontend-only phase. Basic browser or hosting-level technical processing may still occur as part of delivering the site.

Your Rights

Subject to applicable law, you may request to:

• Access the data we hold about you
• Correct inaccurate or outdated information
• Object to or restrict certain processing
• Request deletion where retention is no longer necessary
• Withdraw consent for future contact where consent was the basis

To exercise these rights, email info@domasoftwares.co.ke

Data Retention

We retain information only for as long as reasonably necessary for the purpose it was collected:

• Project enquiries: for ongoing discussion, quoting, and reasonable business follow-up
• Newsletter submissions: as needed to manage email communication and related records
• Job applications: for the review period and any lawful record-keeping period that follows

International Transfers

Some email or hosting providers may process data outside Kenya. Where that happens, we expect those providers to apply appropriate security and privacy safeguards.

Children's Privacy

This website is intended for business and professional use. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or website notification. Your continued use of our services constitutes acceptance of updated terms.

Contact Us

For privacy concerns or data requests, contact: